IT Application Support Specialist in IT Operations

  • Full Time
  • Vilnius
  • Posted 2 weeks ago

Danske Bank Group IT Lithuania

Strategic Staffing Solutions International client Danske Bank Group IT Lithuania (DGITL) is a part of an organization, which delivers world-class digital financial solutions to customers. DGITL is newly established IT site operating from the end of 2014 but it is already the fastest growing IT organization in Lithuanian market. We have an understanding that the current change is Technology-driven, and we prioritize IT as a key component for success in our journey to drive digital disruption in the bank.

DGITL teams work with complex tech challenges and develop Danske Bank’s global competitive edge on innovative digital solutions. Teams are driven by job content and shared ownership of strategic services, they own service strategy and lead improvement. One more important feature – senior leadership is present on site.

IT Application Support Specialist in IT Operations

Responsibilities:

  • Monitoring critical Danske Bank application performance
  • Managing and resolving non-complex application incidents
  • Cooperation with application owners while analyzing complex issues (including root-cause analysis and trend analysis)
  • Proactively managing the production environments and pending changes to ensure timely mitigation of risks
  • Optimizing operational processes and driving continuous service improvement initiatives
  • Contribution to ongoing strategic projects and other initiatives, e.g. transition of services from other provider
  • Participation in application development process in order to ensure early quality assurance and relevant monitoring set up

Requirements:  

  • Experience in Level 1 support within an IT Organization (advantage)
  • Bachelor or Master degree in IT or related field
  • Programming experience (can be self-learned) in one of the following languages: PowerShell, Python or Bash
  • Programming experience in Cobol or PL/1 (advantage)
  • Strong verbal and written communication skills in English
  • Good analytical skills
  • Goal oriented approach and ability to perform well in a dynamic environment with a focus on highest quality and delivery

We offer:  

  • An inspiring environment in a large IT organization
  • A perfect opportunity to join a growing IT team and face the challenge and the opportunity to influence and shape the team in Vilnius
  • Work in an international team, which concentrates on innovative business facing solutions
  • An extensive training program to ensure that your skills are maintained and updated on an ongoing basis
  • Highly skilled team and career opportunities
  • Cross business career opportunities in bank

 

Please send your application to cvLT@strategicstaff.com
Only selected candidates will be contacted.

To apply for this job email your details to cvLT@strategicstaff.com

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